FAQ

Frequently Asked Questions

What are home care services?

The flexibility of our home care services enable you to live safely and comfortably in the place you know best – your home. From daily or weekly care visits, right through to the dedicated support of a live-in carer, there are plenty of homecare services available, even on a short-term, hour-by-hour basis.


The ultimate goal of home care is to promote independent living that suits you, and your bespoke care plan will reflect your exact needs to ensure that your support is focused entirely around you, with as little or as much support as you need.

What is home help?

Home care is the umbrella term given to care services provided at home on a live-in or visiting basis to promote your independence and quality of life.

 

We understand that there are times when we all need a little extra support; whether it’s help around the house, personal care, medication or mobility support,  360 Total Care  is committed to providing support that brings you peace of mind.

 

Home care from 360 Total Care offers the extra support, reassurance, and companionship that may be needed for you to continue living independently at home.

 

But home care is not only confined to the home.

 

Your chosen Care Officer will support you to get out and about to enjoy your hobbies and interests as you always have. They can even accompany you on holiday or visiting your beloved family and friends, so there really is no compromise to your social activities and lifestyle.

When should I consider help at home?
There is no set time, health condition or diagnosis to consider help at home from a professional home care service provider. It is simply when you feel that you need extra support to carry out everyday tasks and meal preparation or live life the way you want to.
 

Many people arrange home care initially to help them round the house with light duties such as cleaning, changing the beds, vacuuming, and meal preparation – especially after leaving hospital. They may then increase the number of visits and length of calls they have to assist them with personal care, getting to appointments, and for companionship. This may even develop into 24-hour live-in or overnight care.

 

Home care can be sought for anyone over the age of 18 all the way up to 100 and beyond, and we can also provide care to support with specific conditions – such as industry-accredited dementia care. By choosing care at home, you are also choosing to stay in the environment you know and love, instead of moving into local care homes.

How can a home care service help me?

There are many elements of home care that can help you – or both of you if you are living with a spouse or partner. Not only does home care support you directly, but it also provides extra reassurance for family members who can’t always be there that you are getting the help you need.

 

Benefits of our homecare services include:

  • Maintaining independence
  • Living at home and not moving into residential care
  • Bespoke support for your specific needs and preferences
  • One-to-one care on your terms
  • Keeping home comforts – for example, staying with pets
  • Being close to your local community and friends
  • Flexible support that can change when if and when your needs do
  • Palliative care and end of life support
  • Condition-led support for learning disabilities, dementia care and other complex care requirements
How to arrange home care?

With a dedicated customer team, arranging care is just a phone call away, who will talk through all of your needs with you and arrange a consultation with a local care manager – arranging home care for you or your loved one couldn’t be easier.

Step 1: Speak to our team

Call us on +1 (937) 952-6004 or send us a message to request a call back. Our customer team are available to talk to you seven days a week

Step 2: A home care assessment

Your local 360 Total Care manager will visit you to discuss your requirements face-to-face and learn about the type of care you’re looking for.

Step 3: Care begins with extra support

We’ll make all the arrangements for the start of your care – whether that’s introducing you to your visiting care takers or working with you to find the right live-in Care Officer for you. After that, your care manager offers regular reviews, Care supervisions and extra support as needed.